BD98 FAQ — All Your Questions Answered

First, make sure you are using the correct mobile number and password. If you have forgotten your password, use the "Forgot Password?" option. If your account is locked, wait a few minutes or contact bd98 support. Always use the official site at bd98.top.

On the login page, click the "Forgot Password?" link. Enter your registered mobile number or email and an OTP will be sent to you. Use that OTP to set a new password. Your password should be at least 8 characters long — adding numbers and special characters makes it even more secure.

No, only one account can be created per mobile number on bd98. Creating multiple accounts violates bd98's terms and may result in account suspension. If you run into any issues, contact our support team directly.

Account verification on BD98 is there to protect you. Once verified, your withdrawal limit increases, bonus eligibility is confirmed, and your account stays secure. OTP verification only takes a few seconds to complete.

The minimum deposit on BD98 starts from 200 BDT. Minimum and maximum limits may vary by payment method. For the latest details, check the deposit page or contact the support team.

Wait 5–10 minutes after making your deposit. If the balance still hasn't appeared, contact the BD98 support team with your transaction ID and a screenshot of the payment. Most issues are resolved within 30 minutes.

BD98 generally does not charge any fees on deposits. However, your mobile banking operator or bank may apply a small transaction fee. Check with your provider before making a deposit.

The minimum withdrawal amount on BD98 is generally 500 BDT. The maximum limit depends on your VIP level and account verification status. The higher your VIP level, the larger your withdrawal limit.

Common reasons for withdrawal rejection include: incomplete account verification, unmet bonus wagering requirements, incorrect payment details, or an ongoing security review. Double-check your information and try again, or contact support.

BD98 generally allows a set number of withdrawals per day. As your VIP level increases, your daily withdrawal count and limit may also go up. Visit the withdrawal page or contact support for more details.

Yes, all slot games on bd98 use certified RNG (Random Number Generator) technology, ensuring completely random and fair outcomes. Game providers are internationally licensed.

Start by refreshing the page and checking your internet connection. Try clearing your browser cache or switching to a different browser. If you are using the bd98 app, make sure it is up to date. If the problem persists, reach out to support.

Yes, bd98's Live Casino runs smoothly on both mobile browsers and the app with HD-quality streaming. For the best experience, use a stable internet connection (4G or Wi-Fi).

Log in to BD98 every day to claim a special daily bonus. The bonus amount grows with consecutive logins. Log in all 7 days of the week and earn a special weekly reward. Bonuses can be used directly for gameplay.

Bonus funds cannot be withdrawn directly. You must use the bonus to play games and meet the specified wagering requirements. Once the requirements are fulfilled, your winnings become eligible for withdrawal. Terms may vary for each bonus.

Weekly or monthly cashback is available on BD98 when you reach a certain betting amount. VIP members earn cashback at a higher rate. Cashback is credited automatically to your wallet every Monday.

To install an APK on Android, you need to enable the "Install from unknown sources" option. Go to Settings → Security or Privacy → Unknown Sources / Install unknown apps and turn it on. You can disable it again after installation for added security.

The BD98 app offers biometric login (fingerprint/Face ID), push notifications, faster loading, and an offline mode — features not available on the website. For mobile users, the app is the better choice.

When a BD98 app update is available, you'll get a notification inside the app. You can update directly from there, or visit the download page to install the latest version. Always keep the app up to date for better security and performance.